Contact
Choose the channel that matches your subject — it shortens the response time. Official correspondence should be sent on the organisation's letterhead.
Working with institutions
Joining the platform, agreements and cabinet matters.
The official e-mail address will be published after approval
Send an applicationTechnical support
API, integration, problems in the cabinet.
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API documentationErrors in records
Incorrect metadata or a broken link.
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How to reportOfficial details
OrganisationA. Avloniy National Institute of Pedagogical Excellence
RoleOperator of the National DRI platform
AddressThe official address will be published after approval
TelephoneThe helpline number will be published after approval
E-mailThe official e-mail will be published after approval
Working hoursMonday–Friday, 09:00–18:00 (UTC+5)
Response times
General enquiries — within 3 working days
Technical problems — within 1 working day
Partnership applications — 5–10 working days
What to include in your message
For questions about a record, give its DRI; for technical problems, give the page address and the time.